Accessibility Statement
Our Accessibility Commitment
Redei is committed to:
- Designing an inclusive and user-friendly website.
- Reducing barriers to accessing engineering and technical information.
- Providing information in formats that are as accessible as reasonably practicable.
- Continually reviewing our website against recognised accessibility standards.
- Listening to user feedback and making improvements wherever possible.
- Ensuring accessibility is considered during future website development and digital projects.
Accessibility Standards
We aim to develop and maintain our website in alignment with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).
These internationally recognised guidelines focus on ensuring that digital content is:
- Perceivable – information can be presented in ways users can perceive.
- Operable – navigation and functionality are usable by a wide range of users.
- Understandable – content is clear, readable and predictable.
- Robust – compatible with assistive technologies and modern web browsers.
While we strive to meet these standards, we recognise that some areas of our website may require ongoing improvement.
Accessibility Features
Where practical, our website is designed to support accessibility through features such as:
- Clear page layouts and logical navigation.
- Consistent menus and page structure.
- Descriptive headings and content hierarchy.
- Readable typography and appropriate colour contrast.
- Responsive design for desktop, tablet and mobile devices.
- Keyboard-accessible navigation where supported.
- Alternative text for meaningful images.
- Clearly labelled forms and input fields.
- Descriptive hyperlinks rather than generic “click here” links.
- Accessible downloadable documents where possible.
We continue to enhance these features as the website grows.
Engineering and Technical Content
Redei publishes engineering information, technical documentation, product specifications, installation guides and downloadable resources.
Where possible, we aim to ensure that:
- technical documents are clearly structured;
- diagrams include explanatory text where appropriate;
- downloadable resources are readable and logically organised;
- technical terminology is explained where practical; and
- important information is presented using multiple methods, not colour alone.
Some specialised engineering drawings or technical files may have limitations due to their nature. If you require information in an alternative format, please contact us and we will make reasonable efforts to assist.
Alternative Formats
If you are unable to access information published on our website, we may be able to provide it in an alternative format where reasonably practicable.
Examples may include:
- accessible PDF documents;
- Microsoft Word documents;
- plain text versions;
- higher resolution images;
- enlarged text versions;
- additional written descriptions for diagrams or graphics.
Requests will be considered on a case-by-case basis.
Assistive Technology
We aim for our website to work with commonly used assistive technologies, including:
- screen readers;
- screen magnifiers;
- speech recognition software;
- keyboard-only navigation;
- browser zoom functionality;
- accessibility features built into modern operating systems.
Compatibility may vary depending on browser, device and software version.
Browser Compatibility
Our website is designed to operate with current versions of major web browsers, including:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari
We also support responsive viewing across modern smartphones, tablets and desktop devices.
For the best experience, we recommend keeping your browser and operating system up to date.
Ongoing Improvements
Accessibility is not a one-time activity—it is an ongoing commitment.
Redei regularly reviews its website to identify opportunities for improvement, including:
- improving page structure;
- reviewing navigation;
- enhancing colour contrast;
- improving keyboard accessibility;
- increasing compatibility with assistive technologies;
- improving downloadable documents;
- reviewing image descriptions;
- simplifying content where appropriate.
As new features are added to the website, accessibility considerations form part of our design and development process.
Third-Party Content
Our website may include links to, or embedded content from, third-party providers such as:
- YouTube
- LinkedIn
- Google Maps
- Zoho Forms
- Social media platforms
- External product manufacturers
While we endeavour to work with reputable providers, we cannot guarantee the accessibility of third-party websites or content that we do not control.
If you encounter accessibility barriers on third-party services linked from our website, we encourage you to contact both the relevant provider and Redei so we can consider alternative ways of providing the information.
Feedback and Accessibility Requests
We welcome feedback regarding the accessibility of our website.
If you experience difficulty accessing information, using any part of the website or completing an online form, please let us know.
Examples include:
- inaccessible documents;
- navigation issues;
- difficulties using forms;
- colour or contrast concerns;
- keyboard navigation issues;
- screen reader compatibility;
- mobile usability;
- any other accessibility barriers.
Your feedback helps us improve the experience for all users.
Contact Us
If you require assistance or wish to request information in an alternative format, please contact us.
Redei Enterprises Pty Ltd
Website: https://www.redei.io
General Enquiries: enquiries@redei.io
Accessibility Enquiries: accessibility@redei.io
Location: Melbourne, Victoria, Australia
We will make reasonable efforts to respond to accessibility enquiries promptly and work with you to provide appropriate access to the information you require.
Continuous Improvement
Redei is committed to continually improving the accessibility of its digital services.
As our organisation grows and our products, engineering services and online resources evolve, we will continue to review and enhance accessibility to reflect:
- recognised accessibility standards;
- technological developments;
- customer feedback;
- industry best practice; and
- changes to legislation where applicable.
Accessibility is an important part of our commitment to delivering engineering excellence, innovation and outstanding customer service.