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​TERMS AND CONDITIONS

Website Terms & Conditions

Welcome to the Redei website (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of this Website, including all information, products, services, downloads, forms and other content provided by Redei Enterprises Pty Ltd (“Redei”, “we”, “our” or “us”).

By accessing or using this Website you agree to be legally bound by these Terms. If you do not agree with these Terms, you should discontinue use of this Website immediately.

Last Updated: 26 July 2026
© 2026 Redei Enterprises Pty Ltd. All rights reserved.
ItemDetails
Policy Owner CEO

Approval Authority

Redei Board
VersionWTC:2026:001

Effective Date

26 July 2026

Next Review Date

26 July 2028

Review Frequency

Every two (2) years, or earlier where required by changes to legislation, business operations or organisational requirements.

Our Privacy Policy
1. Introduction

Redei is an Australian engineering, research and development company specialising in product innovation, engineering design, energy systems, manufacturing support and commercialisation.

This Website has been developed to provide information regarding our company, products, engineering capabilities, research activities and professional services.

These Terms apply to every visitor, customer, supplier, distributor, partner and any other person accessing this Website.


2. Acceptance of Terms

By using this Website you acknowledge and agree that:

- you have read these Terms;

- you understand these Terms;

- you agree to comply with these Terms;

- you have the legal authority to enter into these Terms; and

- your use of this Website is subject to all applicable Australian laws.


If you are using this Website on behalf of an organisation, you warrant that you are authorised to bind that organisation.



3. About Redei

Redei Enterprises Pty Ltd is an Australian engineering and innovation company providing services including:

- Engineering research

- Product design

- Mechanical engineering

- Electrical engineering

- Electronic engineering

- Product development

- Manufacturing support

- Energy systems engineering

- Commercialisation services

- Prototyping

- Product testing

- Renewable energy integration

- Battery energy systems

- Microgrid engineering

- Specialist industrial products

Information presented throughout this Website is intended to provide general information about our capabilities and solutions.



4. Use of the Website

You agree to use this Website lawfully and responsibly.

You must not:

interfere with Website operation;

- introduce malicious software;

- attempt unauthorised access;

- scrape or harvest Website content;

- use automated software without permission;

- copy Website content for commercial purposes;

- impersonate another person;

- submit false or misleading information;

- interfere with other users.

We reserve the right to restrict or terminate access where misuse occurs.



5. Intellectual Property

Unless otherwise stated, all intellectual property contained on this Website remains the exclusive property of Redei or its licensors.

This includes:

- designs

- engineering drawings

- graphics

- product concepts

- CAD images

- software

- technical documentation

- photographs

- videos

- animations

- logos

- diagrams

- text

- databases

- branding

- downloadable documents



No ownership rights are transferred through use of this Website.



6. Copyright

All Website content is protected by Australian and international copyright laws.

You may:

- view Website content;

- download publicly available documents for personal or internal business use; and

- print information for reference purposes.

You may not reproduce, distribute, publish, modify or commercially exploit Website content without prior written consent.



7. Trade Marks

“Redei”, associated logos, product names, slogans and branding are trade marks or registered trade marks owned by Redei or used under licence.

Nothing contained within this Website grants any licence to use our trade marks without written permission.



8. Engineering Information Disclaimer

Engineering information presented on this Website is provided for general informational purposes only.

No information should be relied upon as engineering advice for any specific installation, project or application.



Engineering requirements differ depending upon:

- operating environment;

- applicable standards;

- regulations;

- customer requirements;

- installation conditions; and

- product configuration.



Professional engineering advice should always be obtained before relying upon any engineering information.



9. Technical Documentation Disclaimer

Technical specifications, brochures, data sheets, installation guides and engineering documents are subject to change without notice.

Redei makes reasonable efforts to ensure accuracy; however:

- specifications may change;

- products may evolve;

- documentation may contain errors;

- dimensions may vary;

- photographs may differ from production models.


Current documentation should always be confirmed prior to design, procurement or installation.



10. Quotes and Estimates

Any quotation, estimate or indicative pricing provided through this Website or following submission of an enquiry:

- is non-binding;

- may expire;

- is subject to change;

- may require engineering review;

- may require site inspection;

- does not constitute acceptance of an order.


Formal quotations are only valid when issued directly by Redei.



11. Products

Product information displayed on this Website is intended for general information only.

- Redei reserves the right to:

- modify products;

- discontinue products;

- improve designs;

- release updated versions;

- withdraw products without notice.


Images shown may include optional accessories or prototype versions.



12. Availability

Product availability varies depending upon:

- manufacturing schedules;

- supplier availability;

- inventory;

- logistics;

- customer demand.


Availability displayed on the Website should be treated as indicative only.



13. Orders

Submission of an enquiry or order does not create a binding agreement.

Orders are only accepted after:

- engineering review (where applicable);

- commercial acceptance;

- written confirmation; and

- any required deposits are received.


Redei reserves the right to decline any order.



14. Pricing

Unless otherwise stated:

- prices are quoted in Australian Dollars (AUD);

- prices exclude GST unless specified;

- freight may be additional;

- installation is not included unless specified;

- pricing may change without notice.


Distributor pricing and customer pricing may differ.



15. Product Specifications

Specifications published on this Website represent intended product characteristics.


Actual products may vary due to:

- manufacturing improvements;

- supplier changes;

- engineering enhancements;

- regulatory updates.



Customers should verify specifications before installation.



16. Third Party Products

This Website may reference products manufactured by third parties.

Trade marks and product names remain the property of their respective owners.

Redei accepts no responsibility for changes made by third-party manufacturers.



17. Distributor Information

Distributor information is provided as a convenience only.

Redei does not guarantee:

- stock availability;

- distributor pricing;

- service quality;

- delivery times.


Purchases through distributors are subject to the distributor’s own terms and conditions.



18. Downloads

Downloads available from this Website are provided for informational purposes.

You may not:

- modify downloaded documents;

- remove copyright notices;

- redistribute documents commercially;

- publish documents without permission.


Downloads are provided “as is”.



19. User Conduct

Users must not:

- upload unlawful material;

infringe intellectual property;

harass staff;

submit misleading information;

interfere with Website functionality;

attempt cyber attacks;

transmit malware.



Redei may suspend access without notice.



20. Links to Third Party Websites

This Website may include links to external websites.

Redei:

does not control third-party websites;

is not responsible for their content;

does not endorse their products or services;

accepts no liability arising from their use.


Users access third-party websites at their own risk.



21. Limitation of Liability

To the maximum extent permitted by law, Redei excludes liability for:

- indirect loss;

- consequential loss;

- loss of profits;

- loss of business;

- loss of production;

- business interruption;

- data loss;

- reliance upon Website information.



Nothing in these Terms excludes rights that cannot legally be excluded.



22. Australian Consumer Law

Nothing contained within these Terms excludes, restricts or modifies any rights available under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

Where goods or services supplied by Redei include statutory consumer guarantees, those guarantees continue to apply.

Our liability is limited only to the extent permitted by law.





23. Indemnity

You agree to indemnify and hold harmless Redei, its directors, employees, contractors and representatives against any claims, liabilities, losses, damages or expenses arising from:

- misuse of this Website;

- breach of these Terms;

- infringement of third-party rights;

- unlawful conduct.



24. Confidential Information

Information submitted through this Website should not be regarded as confidential unless specifically agreed in writing.

Where confidential information is exchanged during engineering or commercial engagements, separate confidentiality agreements may apply.



25. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.



26. Changes to these Terms

Redei may amend these Terms from time to time.

Updated Terms become effective immediately upon publication on this Website.

Users should periodically review these Terms.

Continued use of the Website constitutes acceptance of any updated Terms.



27. Contact Details

For questions regarding these Terms & Conditions, please contact:

Redei Enterprises Pty Ltd

Website: https://www.redei.io

Email: enquiries@redei.io

Melbourne, Victoria, Australia